Refund Policy
Effective date: 2026-09-18
Cavetour's refund policy covers all bookings made for our guided cave tours.
This refund policy applies to Cavetour and its published guided cave tour services.
Eligibility for Refunds
Refunds are available for cancellations made within the specified timeframe. Please ensure you meet the eligibility criteria.
Exclusions
Refunds do not apply to no-shows or cancellations made less than 48 hours before the scheduled tour.
How to Request a Refund
To request a refund, please contact our support team with your booking details and reason for cancellation.
Processing Refunds
Refund requests will be processed within 7 business days after approval. Please allow time for the transaction to reflect in your account.
Cancellation Policy
If you wish to cancel your tour, please notify us at least 48 hours in advance to avoid cancellation fees.